– The apparent investment service provider operates the website which is only available through a login. The normal user will not find any information about the services or responsible persons, contact details or an imprint.

If you have invested with the online broker and are now experiencing repayment difficulties, our lawyers can help you nationwide. – Information only with login?

Currently, there is an extraordinarily high number of investment service providers such as As a result, investing in the volatile financial markets has never been as easy but also risky as it is today.

Especially because there are so many options, choosing an online platform can be time-consuming and daunting. Especially if you want it to meet your personal investment needs. Have you already invested with Then the following points are important for you as an investor.

  • Access to the global stock markets is becoming easier and more interesting for investors through online investing.
  • An ideal address for investors who want to find out about securities, futures, options and cryptocurrencies is a website like this one.
  • Regulated online brokers, trustworthy provider sites, costs and brokerage fees, offer options and key data are only exemplary considerations that you would have to take into account when making your final choice.
  • In the field of trading on the internet, you can use numerous order types.

The following information is a general suggestion for investors – regardless of the platform you invest in.

Has the service provider been granted a licence?

Both the financial markets and the protection of investors benefit from rules of conduct and organisational responsibilities. Equity service providers and firms such as must comply with a wide range of regulations. The same applies to their employees. This is to avoid conflicts and related disadvantages for investors.

This includes the responsibility of the service provider to inform its own corporate clients about the crucial features of the transaction before sealing a share deal. This counts for the specific investor as well as for the capital investment itself.

In line with this idea, supplementary information is required for corporate clients who wish to engage in highly speculative or risky transactions. Companies such as have a duty of care towards their corporate clients.

This goes well beyond the provision of a product or service. Does the service provider have authorisation to sell investment products? You should definitely clarify this. To do so, you can consult the broker checklist of a financial supervisory authority and enter the name of the provider in the search field.

Unsolicited and unsolicited – contact request via e-mail from

Have you ever received investment proposals by e-mail from a service provider such as that you are not aware of? Do you receive faxes from the stock exchange that you have in no way requested? Or have you received an alleged “insider tip”?

Investors should beware of such suggestions, because they are usually spread by dubious persons as well as brokers who want to profit from a fictitious success story by selling shares. Cases have also become known in which consumers and investors are contacted by an alleged stock exchange supervisory authority.

It is falsely told that the people written to have become victims of a fraud and that the relevant data has been passed on to the stock exchange supervisory authority by the apparent Federal Public Prosecutor’s Office in Karlsruhe. The persons written to are asked to fill out an online form.

This is a clear attempt at fraud. We recommend under no circumstances to enter into an exchange with the same person or to provide sensitive data such as user names, passwords, credit card numbers or other identifying information such as your account data at

The great danger posed by unauthorised orders

Placing orders for transactions in shares without the account holder’s consent can, in some cases, cause the price of certain shares to jump. This applies in particular to open market transactions in illiquid foreign securities (over-the-counter market).

Therefore, be vigilant if you are asked to disclose personal data about the capital investment with without your consent under reference to supposedly rewarding transactions or profit announcements.

You should never give your International Bank Account Number, Business Identifier Code and other bank codes to anyone you do not know. Nor should you disclose your bank account or custody account numbers or passwords.

Do not hand over custody account documents or securities statements from to someone you do not know. Callers posing as investment advisors, brokers or employees of a financial authority are also dangerous.

How to distinguish reputable from dubious online trading platforms

On dubious internet platforms, there are a multitude of investment goods that are penetratingly advertised in blogs and social networks in order to lure investors. In addition, “network marketing” is used to solicit new investors. In the advertising, the guarantee of short-term profitability is emphasised above all.

In order to start investing, a potential investor must first create an account with the trading platform – such as Then the alleged online brokers contact the investor via a call centre and try to convince him to invest large amounts of money.

The investors’ hopeful attitude towards cybertrading is partly strengthened by the idea of future profits. Buyers are more willing to invest in the future if they see exactly the kind of results they hope for. At this point, investors are misled by a manipulated trading algorithm about the true trend in stock market data and prices. does not necessarily belong to this category. The masterminds use their own unilaterally determined price values when calculating returns. This means that the trading provider has complete control over whether a profit is made or not.

This rip-off will continue until the supposed profits are paid out. If the investor wishes to receive the payout, the clients suddenly no longer have access to their client accounts and the personal client advisors associated with them. The majority of investors lose all their money invested in these fraudulent trades, forcing them to contact legal counsel.

Compare brokers: How much commission is realistic?

Before investing with, find out how much of your investment amount will be used to cover costs, fees and commissions. This is a useful time to check the info provided by the service providers in detail! Investors must be made aware of all fees charged and their impact on the profit margin of investment service providers.

Furthermore, the remuneration must be presented individually. If you request a breakdown of all fees, investment service providers are obliged to provide you with this information. A broker like is usually interested in as many trading transactions as possible for understandable reasons.

Most of the time, the costs are so high that it is difficult to make a profit. The costs can even eat up the invested money in a very short time. Therefore, be sure to pay attention to the costs! The trading fees of the online broker must be available to everyone.

The transparency of the cost structure is also set in the legal rules and regulations. If there is a violation, the service provider’s regulatory licence can be revoked.

Recovering payments from the right thing to do

Investors who have suffered losses with a company like, or who encounter complications in recovering their winnings, should first avoid making further deposits. Following this, it is highly advisable to seek legal advice and have them look into all chances of recovering your funds. It is important:

  1. act quickly
  2. do not despair
  3. seek legal help

Would you like to discuss the provider with us? In this case, our lawyers are ready to provide you with information. Please do not hesitate to contact us. This will take you to our enquiry form to discuss