– The alleged investment service provider presents itself on its online presence as an online broker. The homepage provides very little information. On it, the user is only asked to copy a link in order to gain access via a decentralised wallet.

An imprint required by law in Germany, complete contact details or information on the company’s responsible persons are completely missing. If you have invested with and there are problems with the payout, the lawyers of the Herfurtner law firm are available to help and advise you. – why is information missing?

Currently, there is an extremely high number of providers such as As a result, investing in the volatile financial markets has never been as easy but also as uncertain as it is today. Precisely because there are a lot of options, choosing a provider can be time-consuming and daunting.

Especially if it is to suit your particular investment intentions. Have you already invested with Then the following aspects are important for you as an investor.

  • When trading on the internet, you can choose from a large amount of order types.
  • A very good address for money investors who want to inquire about stocks, futures, binary options and cryptocurrencies is an online presence like this one.
  • Entering the global financial markets becomes more convenient and lucrative for money investors through online investing.
  • State-regulated brokers on the internet, secure providers, costs and brokerage commissions, product options and reviews from clients are just some of the aspects you need to plan for when making your irrevocable decision.

The following information is general advice for investors – regardless of the platform you invest in. checklist: Evaluate investment offers comprehensively

The following list serves to protect you from trading platforms with dubious intentions.

  • Is there a complete imprint on the homepage?
  • What is the location of the company’s headquarters?
  • Identity theft is a serious nuisance: please do not hand over a photocopy of your identity card. Criminals often ask you to do this.
  • Is the online trading service provider a company licensed by BaFin or in another EU country?
  • Is a provider like listed in the company database of the specific EU supervisory authority?
  • Don’t be deceived by stories of huge monetary gains without the risk of losing capital.
  • Find out as much as possible about the trading company and the goods you want to buy (search engines on the net, forums, online card services).
  • Ask yourself: What is the name of the contact person I should get in touch with?
  • Do not use any remote maintenance software that gains access to your end devices.
  • Do not accept any unwanted investment tips from strangers via advertising calls or e-mails.

Are you lured by with investments on a trial basis?

Is persuading you to try out investments with a smaller sum? You cannot find any information about the company because it is supposedly a new company with highly interesting business ideas? There is a good chance that the “insider” tip is pure rip-off.

After a short time, the service provider will make you understand that your investment was a great success and ask you to increase your investment. The success of your trial investment may awaken in you the desire to make further investments.

Here are some examples of dubious investment tips: “Would you like to convert 1000 EUR into 250.00,00 Euro?” , “With the automatic share profit method you will earn 3500.00 € per month!” , “With just five minutes of your time you can become a billionaire.” , “5-star share with a profit share of 47.88 percent”.

Anyone who promises too much, and that too unsolicited, is rarely serious! So also check what offers and guarantees are made to you by the broker

Grey Capital Market Definition

Only a few of the financial market participants like are subject to official regulation and control. In the grey capital market, providers trade who do not need a licence from BaFin at all and only have to follow some regulatory basics.

Only invest in the grey capital market if you are convinced of the company’s solvency and know it as a company. As already noted, BaFin has no control at all over these financial service providers. The grey capital market holds a variety of options. There are:

  • Profit participation rights and other hybrid forms of bonds
  • Loans with a subordination agreement
  • Direct investments such as in timber, precious metals or other commodities
  • Crowdfunding offers
  • Ordinary bonds

One thing is certain: it is uncertain how it will ultimately turn out for the capital investor.

Do you find it difficult to keep track of the financial products on offer? In this case, you should gather as much information as possible before making a decision. Do not invest in anything you do not fully understand! When it comes to investing, the more know-how you need, the more complex the product.

It is also not advisable to concentrate all your money on one product. Spread your risk beyond To avoid being influenced to your disadvantage, always focus on the product itself rather than the name or presentation of the financial service.

Distribution only possible after additional payment?

Investors are often wooed by an “online broker” or a call centre employee after they have set up an account on the alleged online trading platform. The intention is to encourage the investor to increase his permanent investments in order to maximise his income. This is also a legitimate goal of the service provider

Shortly after the buyer has transferred his money, the first profit developments may be displayed on his user account. This should encourage the investor to continuously invest in the financial product.

The operators of the trading platform, on the other hand, can use fraud software to simulate fake account changes and profits without the consumer noticing.

Make sure that the accounts can also be authenticated at

In reality, no trading takes place at all on several online trading platforms. Rather, the money transferred is transferred by the fraudulent brokers to bank accounts abroad. This is not recognised by the investors for the time being.

The “online brokers” delay the disbursement of the stated earnings by demanding that the investors pay the taxes and commissions that are allegedly incurred. These tricks only serve the purpose of increasing income.

Sooner or later, the contact breaks off completely. The money paid in is used up. From that moment on, the only thing left to do is to go to a lawyer to take the necessary steps.

Unsolicited offers of help to recover investments?

Anyone who has ever lost assets to a fraudulent investment platform knows how devastating that can be. That alone is bad enough. But in addition, the fraudsters behind the bogus scheme will contact you by email or phone call within a reasonable time. This time, however, they do not pose as online brokers from

Instead, they promise to help you recover your lost assets in exchange for a payment. Many criminals even appear to have been hired or entrusted by trusted companies such as a financial authority. After stealing your personal data, the rip-off artists usually pose as good Samaritans.

They promise to assist you in recovering the stolen money. Even if you have invested money with a provider like, your contact information may be stolen. Anyone who has lost a large amount of money is usually desperate.

The criminals take advantage of people’s desperation by calling themselves money recovery companies. They offer their services under the guise of helping them recover their capital. That is, they securitise in a dubious manner that they will get back the lost capital.

Repaying – take legal advice

You should take action as soon as possible as soon as the suspicion is confirmed that an online trading provider is not acting in accordance with the regulations and there is a risk that the broker will refuse to make repayments.

In addition to filing a criminal complaint, which our law firm does for our clients with the criminal police, and a notification to the financial supervisory authority, the provider should possibly also be held legally accountable. This involves assessing the contractually agreed claims against the online broker as well as possible compensation options.

In the case of monetary payments, it is also essential to check whether financial institutions can be held responsible in the event of an error. Claims for compensation against banking institutions may exist, for example, in the case of money laundering or other fraudulent activities.

However, this must be examined on a case-by-case basis. If your provider refuses to pay out the money, you should therefore contact a reliable law firm immediately:

  1. Describe your experience with the service provider to our lawyers in an email
  2. Give us the names and contact details of anyone you have communicated with
  3. Let us know how long the broker has failed to pay you

Our lawyers will carry out a non-binding initial assessment for you in connection with In addition, we will let you know at short notice whether we think you have a real chance of recovering your losses.