– According to statements found on the website of the provider, the broker is a provider for crypto trading and investments in the field of cryptocurrencies, which offers its customers a wide range of services.

If you have invested with and there are problems with the payout, the lawyers of the Herfurtner law firm are available to help you in word and deed. – Experiences of investors

Currently, there is an enormous number of investment service providers such as As a result, investing in the volatile financial markets has never been as easy but also risky as it is today. Especially because there are so many opportunities, choosing a provider can be time-consuming and daunting.

Especially if it is to meet your personal investment needs. Are you considering investing capital with Then the following points are relevant for you as an investor.

  • With online trading, a large number of order types can be selected.
  • Online investing makes it easier and more affordable for investors to access the global financial markets.
  • A good address for investors who want to inquire about share certificates, futures, options and cryptocurrencies is a homepage like this one.
  • Regulated online brokers, secure platforms, fees and brokerage charges, product options and customer reviews are just selected points to consider when making your irrevocable choice.

The following statements are general suggestions for investors – regardless of the platform you invest in.

How credible are the services of

The following considerations should be taken into account when looking for options to invest your capital online:

  1. Financial service providers such as must be licensed in Germany by the Federal Financial Supervisory Authority (BaFin). BaFin’s company database contains information on authorised service providers.
  2. It can be very helpful to find out what other consumers say about a potential service provider, even if it is only on the internet.
  3. Quality seals are often used by fake shops to pretend that they are reputable. To see if a cross-reference leads to the website of the quality seal and if the shop is also listed there, click on the image of the seal. It is quite possible that the operator of the website has simply copied the quality seal from another website and transferred it to his current website without the corresponding certification.
  4. Look for an imprint on the provider’s website. If this is not the case, you should: Hands off! However, you should also be aware that an imprint can be faked.

Special offer with deadline at online broker

Do you notice the pressure of a tight deadline? The online broker is enticing you with a special offer, but you are under pressure to make a decision immediately? This is not an ideal idea at all, because it is often a ruse. You can not only receive excellent offers now, but also invest capital with in the future.

To achieve their goal, criminals know exactly what to do. They go out of their way to get as much information as they can about their targeted person through cleverly prepared requests. They also ask about the condition of the person they are targeting, for example whether they are alone at home or whether they keep cash at home.

Furthermore, they use a “wait and see” method to exhaust the targeted person. They can keep their counterpart on the phone for a very long time until he or she agrees to go to the financial institution and hand over cash and other valuables to the fraudsters. In such a scam, time pressure is imposed on the injured party.

With such a method, the aggrieved party is encouraged to disregard his own vigilance. Current support scams use the same formula.

Since the computer of the contacted person is allegedly attacked by an extremely serious computer virus, the callers, who presumably work on behalf of Microsoft or such a service provider as, demand in English with an Indian accent the urgent payment of a maintenance contract.

The scammers increase the stress by threatening the targeted persons to make them pay if their computer is infected and transmits the infections.

Pump & Dump: What is behind the term?

The term pump & dump is used to explain a procedure in which the price of a share is artificially inflated by insiders. Subsequently, the same share is sold again at a loss to the other investors. This is therefore a fraud. A fraud that profits from the naivety of small investors and stock market novices.

This approach is therefore forbidden on a controlled securities market and for providers such as The crypto market, on the other hand, is still largely “Wild West” as far as these same tactics are concerned. For this reason, extreme attention is necessary!

Pump-and-dump scams are more common there in connection with the altcoins commonly referred to as such. The pump and dump scam is used by fraudsters to inflate the market price of a currency that is not known or even independently created.

They achieve this by spreading misinformation on the web or social media or by luring fellow investors with unreasonable profit expectations. So make sure that the provider provides you with all the necessary information on this complex of topics, if requested.

Reputable online brokers will comply with your request for a payout

Customers are very often wooed by an “online broker” or a call centre representative as soon as they have registered on the supposed trading platform. The intention is to encourage the investor to increase his long-term investments in order to maximise the income. This is also an initially legal goal of the broker

Immediately after the buyer has deposited his capital, the first profit developments may be shown on his account. This should encourage the investor to continuously invest in the financial instrument.

The platform operators, on the other hand, can use fraud software to fake manipulated account movements and profits, even without the customer being aware of this.

Make sure that accounts can be authorised equally at

The truth is that on many online trading platforms, no trading takes place at all. Instead, the money deposited is transferred by the fraudsters to accounts outside Germany’s borders. This is not registered by the investors for the time being.

The “online brokers” postpone the payout of the presented income by demanding the payment of apparently due taxes and commission costs from the investors. The deceptive manoeuvres only serve the purpose of increasing income.

Sooner or later, the connection breaks completely. The money transferred is no longer there. From that moment on, the only thing left to do is to go to the lawyer to start necessary measures.

Are the exit alternatives unresolved?

Make sure you know when and how much money you will be paid out. It is best to avoid long-term contracts that cannot be cancelled early or where you would experience large financial losses.

Conclude long-term contracts without the possibility of early termination solely with providers such as, whose seriousness you have no doubts about. Even if you have the option to waive a contract at any time or to terminate it over an agreed period of time, you should be critical.

Even if you have this protection, you are still vulnerable to economic loss. Make sure you know in detail how much money you will recover if the money deal goes wrong. For share transactions, the following rule counts: Before the end of the term, find out what options are available to you to sell off securities.

It is often crucial to know whether there is a liquid market for offers – such as those offered by It is possible to sell shares through a broker or a financial institution. All 3 options are approved for placing a sell order.

The actual selling process is consequently carried out via a stock exchange (e.g. Berlin, Stuttgart, Frankfurt, Tradegate or Xetra) (e.g. for penny stocks). With order supplements, the execution of the order can be guided in advance. The sale of the securities takes place at a date and place determined by you.

Repayment of investments at Improve your chances

Investors who have lost capital with a provider such as, or who encounter difficulties in having their profits paid out, should first refrain from making further deposits. Then it is definitely advisable to seek legal advice and have them look at all the chances of getting their investments back. It is important:

  1. do not despair
  2. get legal help
  3. act quickly

Would you like to discuss the service provider with us? In this case, our legal advisors are at your disposal. Feel free to contact us to discuss