Bittrex Global is an online trading platform that focuses on cryptocurrency trading. The website can be accessed in English at URL Have you invested money with Bittrex Global and want to talk about your experience?

Or are you planning to learn more about this provider or cryptocurrency trading in general? Then you can seek a consultation with a lawyer. The law firm Herfurtner Rechtsanwaltsgesellschaft mbH is contacted when it comes to investor protection.

Furthermore, the lawyers are active in copyright law, real estate law or banking law. With offices in Northern Germany (Hamburg) and Southern Germany (Munich, Grünwald) as well as in Frankfurt am Main, we serve clients from all over Europe. If you would like to talk to us, you can arrange an appointment. Please go to our contact section.

Bittrex Global Liechtenstein

Anyone who deals with the topic of online trading will notice that there are a large number of providers who address investors with their products. In order to assess their quality, it is useful to draw on the experiences of investors who have already invested there.

Online, you can find numerous forums or blogs where reviews of online trading platforms such as Bittrex Global are shared. For example, if you search for “Bittrex Global Support” or “Bittrex Global Vaduz”, you will find numerous posts, mostly in English.

The opinions about Bittrex Global are heterogeneous. Basically, one is well advised to investigate the source of the texts dealing with a particular trading platform. For not without exception are the articles written from a value-free point of view.

If you have the relevant online marketing knowledge, you can influence the formation of opinionin a targeted way. Online brokers themselves or their associated advertising partners are more likely to comment positively on their own or the advertised offer.

At the same time, it is conceivable that articles are launched whose basic attitude is to dissuade investors from engaging with a competitor.

Location of the company and regulatory status of Bittrex Global

It is true that the company’s own homepage is also used to give the reader a positive impression. Nevertheless, the interested investor will also find valuable information about the company’s registered office and its regulatory status.

A legally binding imprint cannot be found on the Bittrex Global website. References to the location of the company are deposited in the section “About us”. There one reads that a Bittrex Global GmbH has its registered office in Vaduz, Liechtenstein.

The customer service of Bittrex Global can be contacted by e-mail. According to its own information, Bittrex Global is under the supervision of the Office of Economic Affairs of the Principality of Liechtenstein and the Liechtenstein Financial Market Authority.

Bittrex Global web presence

Bittrex Global describes itself as one of the safest trading platforms worldwide. In addition, Bittrex Global is the most trusted exchange for cryptocurrencies. In addition, the provider gives access to more than 250 of the world’s most popular crypto markets.

Leveraged token trading is also possible; the company describes this as the easiest way to get into leveraged positions. From the company’s point of view, there are three main arguments in favour of its own offer:

  • More than trading: Bittrex Global believes in the potential of blockchain for breakthrough solutions in many industries. That is why it is working on new tokens that will change the exchange of goods and services.
  • Technology: The self-developed trading platform is fast and robust and supports third-party applications as well as algorithmic trading.
  • Security: The topic of security always enjoys the highest priority at Bittrex Global. Therefore, the platform has been designed with a variety of security mechanisms in mind.

Bittrex Global is based in Liechtenstein, Europe’s financial centre.

Registration and Trading at Bittrex Global

In order to be able to trade on the Bittrex Global platform, registration as a client is obligatory. The creation of a personal account takes place via the provider’s website and is subject to a standardised process. Within the scope of registration, one can choose between a personal and a business account.

The account is confirmed by e-mail; to verify one’s identity, it is necessary to submit an ID document, such as a driving licence, passport or identity card. For this purpose, one can take a photo of the corresponding document and send it to the platform.

According to information on the website, deposits and withdrawals can be made using various methods. For example, bank transfer, processing by credit card or a transaction via e-wallet are available.

Bittrex Global App

For trading activities with an online broker, the broker provides a trading software, the use of which is usually free of charge for the investor. At Bittrex Global, you can download a mobile app from the Google and Apple app stores – according to the information on the company’s homepage. Thus, one can trade directly with one’s own smartphone.

Trading on the internet – inform carefully

If you want to invest your own capital profit ably, you will hardly find any attractive earnings prospects with classic products such as fixed-term deposits. In the search for more profitable options, one increasingly comes across numerous companies on the internet that entice one with promises of great returns.

The liberalisation of world trade has had an unmistakable impact on the financial sector. Global markets are effortlessly accessible, moreover, digitalisation facilitates access. This leads to more and more companies – also from abroad – entering the market to gain clients for their services.

However, an investment with a provider abroad can turn into a disadvantage if challenges arise in the context of the investment. This is due on the one hand to possible language barriers, and on the other hand to the distance that makes personal dialogue difficult.

The World Wide Web enables many companies from all over the world to offer their services in Germany or Europe as well. Among them, online brokers offering investments in currency pairs (FX trading), crypto trading or contracts for difference (CFDs ) are becoming increasingly common.

With this type of product, comprehensive advice is indispensable in the course of an investment. However, this is by no means the norm with an online trading provider. Even permanent contact persons who speak your own language are not standard.

Especially in case of difficulties with the account, this can quickly become critical. And an inadequate assessment of the risks is often coupled with losses that often even affect the entire investment.

Problems with Bittrex?

Recently, we have received more and more reports from Bittrex customers about problems with the platform. They describe that the withdrawal or transfer of cryptocurrency does not work. The reason for this is “technical faults” or the need to verify one’s own data again, according to the message from support.

Even after multiple re-verifications of one’s own data, the problems often persist, according to the reports. The support only reacts very slowly, if at all. In addition, one always receives the same standard messages – which seem to come from a computer and not from a human being.

This means that the use of cryptocurrencies is virtually denied. Due to the high volatility, high losses can occur within just a few hours without being able to react accordingly. If the problem is due to technical malfunctions, you only get a standard answer: they will try to fix the problem.

When asked, they tell you that they are working on fixing the problem. Even after many weeks, even a few months, you only ever receive the same feedback from support. Here, too, the use of the service is completely cancelled. Trading with the existing tokens is de facto not possible. High losses are also to be accepted here due to the high volatility.

Reacting to losses

If you have lost money in online trading, you should first of all stop further deposits. Furthermore, you should talk to the broker and clarify which triggers there were for the loss and which possibilities for action exist to recover it. This is especially true if you have suffered losses due to problems with the platform.

A lawyer’s claim letter has a different effectiveness than that of a client. Letters and complaints from customers often remain unsatisfactorily dealt with, if at all. If the issue is not satisfactorily resolved by the online trading provider, one can contact a lawyer and seek investor protection.

The law firm Herfurtner Rechtsanwälte checks to what extent you are entitled to claims against the trading platform and helps you to enforce them against the operator. To arrange a clarifying discussion with our lawyers, please use the contact area.