– The investment service provider was, according to information that could be found on the website of the provider until recently, a service provider for online trading.

Here, customers could make use of a wide range of services. When this text was written, the website of the service provider was no longer available. You encounter complications with the distribution of your investment? Our lawyers can help you with claims against – how safe are customer funds?

Currently, there is an enormous number of providers such as As a result, investing in the unpredictable financial markets has never been as easy as it is today, but also as insecure.

Especially because there are so many options, choosing an online platform can be time-consuming and frustrating. Especially if you want it to meet your individual investment needs. Are you considering investing money with Then the following points are important for you as an investor.

  • Entering the global financial markets is becoming more practical and affordable for investors through online investing.
  • An optimal place for money investors to inquire about share certificates, futures, options and cryptocurrency is a web presence like this one.
  • Officially licensed brokers on the internet, trustworthy websites, costs and brokerage fees, offering options and reviews from customers are just exemplary aspects that you would need to include in your final choice.

The following information is a general suggestion for investors – regardless of the platform you invest in. Checklist: Evaluate online trading providers correctly

The following list serves to protect you from online trading platforms with dubious intentions.

  • Do not be misled by promises of extremely high profits without the risk of losing funds.
  • Do not accept unsolicited investment recommendations from strangers via advertisements on the phone or emails.
  • Identity theft is a serious nuisance: please do not leave a copy of your identity card. Criminals often ask you to do this.
  • Is there a complete imprint on the website?
  • Where is the company’s official headquarters?
  • Is the online trading service provider a company licensed by BaFin or in another EU country?
  • Do not use any remote maintenance software that gains access to your end devices.
  • Inform yourself as comprehensively as possible about the company and the goods you want to buy (search engines, forums, online card services). Are the guaranteed profits realistic?

Assess how serious the offer from is. Is the interest rate you were offered particularly high? Can you earn a lot of money with a few €? These special offers are mostly nothing more than misleading. Be sure that very often there are swindlers hiding behind these tempting options.

As a rule, not the least is invested in these investment offers. Therefore, check how trustworthy the offer from is. Scams are often carried out by tricksters in a similar way. Investment products that are supposed to be profitable are announced in prominent positions on the web.

The criminals postulate that they will achieve any amount of capital. At the beginning, the investment amounts are relatively small. Those who sign up are contacted by a fictitious broker or securities trader. The victims of the scam then gain access to an apparent investment software after paying the money.

Dubious offers can also be identified by promises of returns that are considerably higher than the market average. An investor’s risk of losing money also grows in direct proportion to the expected margin at

One option to find out about the average market return is the business sections of newspapers or the Deutsche Bundesbank’s website. You should also take advice on companies with exceptional potential for growth with a grain of salt.

Low prices and minimal trading volumes make penny stocks, for example, extremely vulnerable to speculation and manipulation.

Grey capital market and investor protection

Only a small proportion of financial market participants such as are subject to official regulation and control. In the grey capital market, there are providers who do not even need approval from the Federal Financial Supervisory Authority and only have to fulfil a few regulatory criteria.

Only invest in the grey capital market if you are convinced of the provider’s solvency and it is known to you as a company. As already mentioned, the Federal Financial Supervisory Authority has no control over these providers. The grey capital market offers a wealth of opportunities. There are:

  • Crowdfunding offers
  • Ordinary bonds
  • Loans with a subordination agreement
  • Direct investments such as in timber, precious metals or other commodities
  • Profit participation rights and other hybrid bond forms

One thing is certain: it is uncertain what the final outcome will be for the investor. Is it difficult for you to see through the offer that is being made? If so, you should find out as much information as possible before making a decision. Don’t buy anything you don’t fully understand!

When it comes to investing, the more experience you need, the more sophisticated the product. It is also not advisable to put all your capital on one horse. Spread your risk beyond To avoid being wrongly influenced, always focus on the product itself and not on the name or presentation of the financial service.

Take legal action if broker does not pay out

Buyers are very often wooed by a “broker” or a call centre representative after they have registered on the supposed online trading platform. The intention is to persuade the investor to increase his long-term investments in order to maximise income. This is also an initially legal goal of the provider

Immediately after the buyer has transferred his capital, the first profit developments are presumably displayed on his account. This is to encourage the investor to continue investing in the financial product.

The website operators, on the other hand, can fake manipulated account changes and earnings through the use of fraud software, even without the consumer being aware of this.

Make sure that accounts can be authenticated equally at

In reality, no trading takes place at all on various online trading platforms. Instead, the deposited money is forwarded by the perpetrators to accounts outside Germany. This is not recognised by the investors at first.

The “online brokers” delay the disbursement of the represented profits by demanding that the investors pay allegedly incurred taxes and commission costs. These manipulations only serve the purpose of increasing profits.

Sooner or later, communication breaks down completely. The invested money is used up. From this point on, the only way to take the necessary steps is to go to a lawyer.

Costs and commissions for online trading – inform yourself early on

Before investing with, find out how much of your investment will be used to cover costs such as fees and commissions. This is a sensible time to thoroughly check the information provided by the service providers! Investors must be notified of all fees charged and their impact on the margin of financial service providers.

In addition, the remunerations must be listed individually. As soon as you request a presentation of all fees, the securities service providers are obliged to provide you with this information. For understandable reasons, a service provider like is usually interested in as many trading transactions as possible.

Often the costs are so exorbitant that it is difficult to make a profit. The costs can even devour the invested money in a very short time. Therefore, be sure to pay attention to the costs! The trading fees of the online broker must be publicly visible.

The clarity of the cost structure is also specified in the official guidelines and licensing. In the event of a violation, the service provider’s official licence can be withdrawn.

Legal advisors provide information on

You have invested with, or another provider? Now you are encountering problems with the payout? Then it is advisable to block further payments immediately. This is especially true if the broker advises you to make additional payments to make up for deficits. Furthermore, one should try to recover the lost capital.

In this context, affected persons can seek investor protection and contact the lawyers of our law firm. Our law firm examines both civil and criminal law options and possible claims for damages against the company and against involved payment service providers such as financial institutions.

“It is no longer possible to speak of an individual case when a private investor loses money in the course of online trading. Many investors are deceived by the professional behaviour of the service providers and only realise too late that they are not responsible for their losses

Our advice is therefore not to despair, but to act promptly and actively. Because the chance of recovering the lost capital is often greater than the aggrieved private investors assume. Would you like to talk to one of our lawyers about Then click here to go directly to our contact area.