Mixfinancing – on its own website https://www.mixfinancing.com/de/ the company describes itself as an online broker. Mixfinancing offers its clients various services in the areas of cryptocurrencies, indices and CFDs. You have invested with Mixfinancing and want your money back? The Herfurtner law firm can help you with obstacles.

Mixfinancing – BaFin advises caution

There are currently a very large number of online trading platforms such as Mixfinancing. This means that investing in the unpredictable financial markets has never been as easy but also as unsafe as it is now. Precisely because there are numerous opportunities, choosing a provider can be time-consuming and intimidating. Especially if it is to meet your particular investment needs.

Are you thinking about investing with Mixfinancing? In this case, the following points are relevant for you as an investor.

  • Access to the global financial markets is becoming easier and more affordable for investors through online investing.
  • Licensed brokers on the Internet, trustworthy portals, fees and bonuses, offer options and customer reviews are just some of the criteria to consider when making your irrevocable choice.
  • When trading on the World Wide Web, a large amount of order types can be used.

The following information is general advice for investors – regardless of the platform you invest in.

Is Mixfinancing safe? Identifying trustworthy trading platforms

The following thoughts should be kept in mind when looking for options to invest your assets on the internet:

  1. Financial service providers such as Mixfinancing must be licensed in Germany by the Federal Financial Supervisory Authority (BaFin). The BaFin’s company database contains information on approved service providers.
  2. Quality seals are often used by fake shops to suggest that they are reputable. To see if a cross-reference leads to the homepage of the cachet and if the shop is also mentioned there, click on the picture of the cachet. It is quite possible that the operator of the WWW page has simply copied the quality seal from another internet site and transferred it to his own homepage without the corresponding certification.
  3. In Germany, the imprint must contain a postal address, the contact details of an authorised representative of Mixfinancing and a telephone number.
  4. It can be very useful to find out what other clients are saying about a potential service provider, even if it is only on the net.
  5. Look for an imprint on the service provider’s website. If this is not the case, it means: Hands off! However, you should also be aware that an imprint can be faked.

Broker Mixfinancing calls without prior notice?

Have you received a call from a stranger in the past who presented you with a special offer? Do not answer under any circumstances. Unsolicited calls are not permitted. “Cold calling” is expressly prohibited at investment service providers and other companies such as Mixfinancing. There are also people who pretend to work for reliable online trading platforms. In this way, they want to get people to give them their personal data.

More often than not, you will be asked to deposit more capital after your very first deposit. Phone scammers are always coming up with new ways to rob investors of their savings, cash and other valuables. A common strategy of the scammers is to call the people they want to harm at inconvenient times of the day. This is, for example, very early in the morning or very late at night. Times, in other words, when they are most vulnerable.

In addition, the perpetrators pretend at the beginning of the conversation that they and the person being called know each other. The other method works as if the callers are obliging. In this way, the perpetrators convey a feeling of goodwill and trust to the person they are communicating with on the phone. Check whether you are really dealing with the Mixfinancing company when you are contacted by phone.

Have you had any experience with orders not being placed?

Placing orders for securities transactions without the account holder’s consent can in individual cases lead to a jump in the price of particular shares. This applies above all to open market transactions in illiquid foreign shares (over-the-counter market). Therefore, remain sceptical if you are asked to disclose personal data about the investment at Mixfinancing without your permission with reference to supposedly profitable transactions or profit announcements.

You should never give your IBAN, Business Identifier Code and other bank codes to anyone you do not know. Similarly, you should not disclose your bank account or custody account numbers and passwords. Do not hand over custody account documents or securities statements from Mixfinancing to someone you do not know. Callers posing as financial advisors, online brokers or employees of a financial authority are also unpredictable.

Cybertrading: Worth knowing for investors

Classic capital investment fraud is carried out using familiar means such as advertising, telephone canvassing or stock market letters. When it comes to conducting fraud, the outdated method is quickly becoming obsolete in the digital age. The modern type of financial fraud could be described with the term “cybertrading”. Here, financial products are traded fraudulently over the internet.

Unfair investments include investment products such as contracts for difference and cryptocurrencies. Even the services of Mixfinancing have been used by other providers in a comparable manner to lure capital investors into the trap. Investors are increasingly informing themselves about investment options on the web. Thus, people rely on their individual expertise or on the tips of others in weblogs, forums and other online platforms when making decisions.

The switch to ever different financial instruments has no long-term effect on the illegal activities related to the organisational structure. Since the mafia-like groups rely on already existing and widely accepted infrastructures, there is no need to adapt to a new “business model”. No matter what financial product is traded, the process of cybertrading is largely congruent. These financial products are aggressively advertised in social media or with paid advertisements.

In principle, the sole aim is to illustrate ludicrously high profits. Calculate the probability of making high profits with Mixfinancing before you invest.

Duty to inform about fees

Before investing in Mixfinancing, find out how much of your investment will be used to cover costs, fees and commissions. This is a good time to check the information provided by service providers in detail! Investors must be informed of all fees charged and their impact on the return from investment service providers. In addition, remuneration must be presented separately.

Should you request a detailed overview of the individual fees, the financial service providers are obliged to provide you with this information. For obvious reasons, a broker like Mixfinancing is usually interested in as many transactions as possible. Often the fees are so enormous that it is difficult to make a profit. The costs can even eat up the invested capital in a very short time. Therefore, be sure to pay attention to the costs!

The commission fees of the online broker must be visible to everyone. The clarity of the structure of the costs is also specified in the official requirements and regulations. In connection with a violation, the provider’s licence can be revoked.

Legal advisors advise on Mixfinancing

In order to assess whether you are entitled to a refund against the broker Mixfinancing, it is necessary, without exception, to review your case in detail. The lawyers of the Herfurtner law firm will do this for you within the framework of a free initial consultation. The starting point for this examination is always the facts of the case as explained by you. In addition, similarities to similar cases can usually be noted.

You therefore benefit from the extensive experience of our lawyers. After the complete examination of all documents and the legal classification, the procedure is first directed against the provider Mixfinancing itself, should certain breaches of duty be ascertainable. In order to be able to prove these breaches of duty, the contract papers, the e-mail communication and, if necessary, other documents should be examined.

Furthermore, regulated online trading service providers are also obliged to make and store telephone records of conversations with investors. The demand for the handing over of these records and the subsequent analysis is also an advisable and necessary step in the enforcement of your claims. On the basis of this evidence, investors’ claims can be enforced both in extrajudicial and in judicial proceedings.

The banks and crypto exchanges that are on the receiving end should also be taken into consideration. Due to the fact that the sums of money involved are often considerable, the question arises again and again whether the institutions have complied with their duties to provide information and their obligations under the Money Laundering Act. A general statement cannot be made here; rather, the case of the individual must be examined.

The same applies to the beneficiary on the receiving side, who is often not identical with the financial service provider itself. Under certain criteria, claims can also be made against the financial service provider if breaches of duty can be proven.

After all civil law options have been exhausted, the procedure remains at the criminal law level if the initial suspicion of a criminal offence is substantiated. This requires contacting law enforcement agencies at home and abroad and coordinating further steps.

Many federal states have now set up special departments for fraud offences in connection with online and crypto trading. The lawyers of the Herfurtner law firm are in regular contact with these departments. Our lawyers know that web hosts also provide useful information on the domain holder. However, contacting the internet providers, who are often located outside the EU, is extremely cumbersome for the layman.

Financial supervisory authorities in Germany and abroad are also useful contact points for investors who have suffered losses. Apart from the complaint against the particular service provider, which should protect even more potential clients from investing money, other tips can possibly be obtained via the financial supervisory authorities as providers of information.

These tips often make it possible to network investigations in the Federal Republic of Germany, Austria and Switzerland.