Tandem Markets – The apparent online broker Tandem Markets is, according to its own statements, a provider founded in 2019 for trading on an online trading platform. According to Tandem Markets, one can invest in assets such as digital currencies or shares.

Moreover, Tandem Markets originates from an island state in the Caribbean. If you are thinking about investing with Tandem Markets or if you are already a client of Tandem Markets and trade online, these considerations are undoubtedly key:

  • Can the company Tandem Markets be classified as reliable?
  • What possible courses of action can consumers who use the Tandem Markets offer take in the event of losses?
  • Do other investors have experience with Tandem Markets?
  • Is the company Tandem Markets licensed by a European financial supervisory authority?

These questions are answered by the lawyers of the Herfurtner law firm in this article on Tandem Markets.

Table of contents

  1. Tandem Markets Experiences
  2. Tandem Markets website
  3. Contacting Tandem Markets
  4. Tandem Markets Licensing
  5. Regulatory alert from regulators on Tandem Markets
  6. Online trading advice
  7. Lawyers to assist with disputes

In addition to the question of whether Tandem Markets provides an adequate offer, it is central to look at the principles for profitable online trading. Our lawyers will also answer how the Tandem Markets platform compares to other investment opportunities.

In addition, we will assist investors and support you in the event of ambiguities and disputes in connection with Tandem Markets.

Tandem Markets experience

Tandem Markets was said to have been founded in 2019 with the aim of offering the most transparent trading conditions on the market and expanding its trading activities around the world.

In addition, the provider’s website reads, Tandem Markets has the expertise, resources as well as scale to raise standards for clients in the world of financial markets. The offer of Tandem Markets is aimed at experienced traders who are looking for the most modern trading standards, technologies, spreads and appropriate leverage levels.

Tandem Markets offers the right environment to create conditions that make online trading safe and profitable for investors. Moreover, as a client of Tandem Markets, one can enjoy a five-star trading service. Moreover, beginners are also welcome at Tandem Markets.

The special platform of Tandem Markets, which is easy to navigate, as well as information and support from the customer service make it easier to handle. Moreover, Tandem Markets operates internationally, so that clients can open an account with this provider anywhere in the world.

Tandem Markets’ customer service is available in different languages so that clients can understand how to work and trade with the service provider in their native language. Furthermore, Tandem Markets offers its clients a range of different account types for online trading:

  • Standard account: Minimum deposit 250 Euro, leverage 1:20 or 1:30
  • Trader account: Minimum deposit 2,500 euros, leverage 1:40 or 1:50
  • Super Trader account: Minimum deposit 2,500 euros, leverage 1:40 or 1:50
  • Gold account: Minimum deposit 25,000 euros, leverage up to 1:300
  • Premium account: Minimum deposit 25,000 euros, leverage up to 1:300
  • VIP account: Minimum deposit 25,000 euros, leverage up to 1:300
  • Elite account: Minimum deposit 25.000 Euro, leverage up to 1:300

The Tandem Markets website

Tandem Markets presents itself on the Internet with a German-language website at the URL tandemmarkets.com.


According to §6 of the German Media State Treaty (MDStV), the name of the person responsible for the content of the online presence must be stated in the imprint. This is often a member of the company’s management. To name the responsible persons is not only an obligation, but also a sign of transparency.

As of December 2021, there is no data on persons responsible for the content on the website of Tandem Markets.

Imprint information

In the Federal Republic of Germany, according to §5 of the German Telemedia Act (TMG), there are basic obligations to provide information and mandatory details for the imprint. Thus, this obligation for “provider identification” applies to all commercially operated websites.

This is because this information is intended to inform the user of a website who he or she is dealing with. Finally, the postal address of the website operator plays a role if legal claims are to be enforced against him.

Also relevant in this context is the fact that the obligation to maintain an imprint applies equally to service providers based abroad who carry out their business activities in Germany. At the time of December 2021, there was no legally binding imprint on the website of Tandem Markets.

Background to the domain

Various providers use their years of experience to pretend authenticity. Nevertheless, such statements are regularly contradicted by the date on which the domain was registered. Consequently, it is necessary to investigate who owns the domain and in which year the domain was registered.

According to its own statements, Tandem Markets was launched in 2019. Our lawyers retrieved the information on Tandem Markets on 7 December 2021 with the following result: Domain name: tandemmarkets.com Registry domain ID: 2647915989_DOMAIN_COM-VRSN

Registrar WHOIS Server: whois.namecheap.com Registrar URL: http://www.namecheap.com Updated Date: 0001-01-01T00:00:00.00Z Creation Date: 2021-10-15T03:59:13.00Z Registrar Registration Expiration Date: 2022-10-15T03:59:13.00Z Registrar: NAMECHEAP INC

Operator and Trademark

The name of the website or trading platform or offering is not always congruent with the operating company. In the past, it was not uncommon for operators to appear on the market in parallel with many different trademarks.

On top of that, it is common practice for certain operators to remove the websites of discredited trademarks and to return to the market with another trademark in the near future. Therefore, when researching news and facts about a provider, it is advisable to always include the operating company in addition to the trademark.

The relevant information can be found either in the imprint or often also in the footer of a website. On the website of Tandem Markets, no discrepancy between a trademark and an operating company could be determined at the time of observation.

Tandem Markets contact information

At the time of writing, the following information could be found on the online presence of Tandem Markets:

  • E-mail contact to Tandem Markets: support[a]tandemmarkets.com
  • Telephone number of Tandem Markets: 0044 20 80979917
  • Address of Tandem Markets: First Floor, First St. Vincent Bank Ltd James Street, P. O. Box 1574 Kingstown, St. Vincent and the Grenadines

Tandem Markets authorisation

The existence of a valid authorisation from an official European financial supervisory authority can be an important indicator of whether a service provider is reputable. This is because the granting of a licence requires a great deal of economic effort on the part of the service provider.

Nevertheless, it does not automatically have to be a scam if an online broker refrains from making statements about its authorisation or its regulatory status. The following financial supervisory authorities, among others, are responsible for issuing licences and supervising financial service providers such as Tandem Markets:

  • Federal Financial Supervisory Authority (BaFin, Germany)
  • Australian Securities & Investments Commission (ASIC, Australia)
  • Securities and Futures Commission (SFC, Hong Kong)
  • Commissione Nazionale per le Società e la Borsa (CONSOB, Italy)
  • Malta Financial Services Authority (MFSA, Malta)

No evidence of regulatory licensing could be found on Tandem Markets’ website as of December 2021. Interested investors can discuss what this fact entails in an exchange with a lawyer from our law firm.

Warnings from supervisory authorities about Tandem Markets

In December 2021, the lawyers of our law firm had not received any official warnings from European financial supervisory authorities about the provider Tandem Markets.

Before trading with Tandem Markets and others – trading tips

Online trading like Tandem Markets is the extension of traditional trading in financial instruments to the web. Here, as there, market participants operate on the premise of generating returns by buying and selling assets. Trading has long since ceased to be limited to securities.

In fact, investors can also choose from the following alternatives, for example:

  • Investment Funds
  • Platinum
  • Bank deposits
  • Commodities
  • Fixed Deposits
  • Contracts for Difference
  • ETFs
  • Foreign exchange trading
  • Government Bonds
  • Real estate

Online trading is realised via intermediaries such as online brokers (such as Tandem Markets) or banks that provide their clients with special trading computer software. It is to be expected that in the future there will be more and more private investors who discover online trading for themselves.

All you need is an internet connection and a computer or smartphone or tablet.

The advantages of online trading

Digitalisation also has a strong influence on the world of finance, especially when it comes to trading such as at Tandem Markets. Because the technical possibilities have increased the speed of trading particularly massively.

Whereas investors and traders used to have to place their orders by telephone, fax or post, today they can do so at the click of a mouse and with a fraction of the effort. Factors such as the term and type of trade, prices and quantities or account details no longer have to be discussed in person between the provider Tandem Markets and its client.

Ultimately, the possibility of online trading has brought about numerous conveniences:

  • Learning documents on online trading, knowledge pools, analyses or trading training courses are part of the offer in many places.
  • The platform executes the desired orders, all you need is an internet connection.
  • The possibility of losses due to gaps is reduced.
  • The speed of transaction processing has increased significantly.
  • The range of tradable financial instruments is wider and deeper.
  • Transaction fees have dropped rapidly, as there is no need for personal telephone support.
  • Online traders have numerous tools and various indicators at their disposal.

Furthermore, online trading not only brings plus points with regard to the simple use of the trading platform. Especially due to the analysis options, indicators and the numerous tools, the investor has noticeably more comfort. The times when you had to draw your own chart diagrams or make your own calculations are over.

In the meantime, online traders find an extensive selection of order types in their system, which they can execute independently when day trading with the preferred online broker of their choice.

Hype topic cryptocurrencies – new options for investors?

But it is not only trading as such that has been significantly shaped by digitalisation. For the advancing technologisation has provided online traders with a new field of action: trading with digital assets. The best-known cryptocurrencies include Bitcoin and Ethereum.

Bitcoin was the first cryptocurrency ever, which is why all other digital currencies are called “alt-coins”, i.e. alternative coins. Today, there are many tradable crypto assets and the landscape is extremely volatile. As a result, fresh coins enter the market regularly and a large number disappear just as quickly as they appeared.

For online traders, this entails opportunities as well as risks, which are, however, noticeably amplified in comparison with conventional investments as a result of the constant ups and downs. For investors, newly issued cryptocurrencies are basically like a game at the roulette table.

With a little luck, the stakes can be multiplied significantly. At the same time, the possibility of losing the entire capital is extraordinarily high. Therefore, it might be a good choice for cautious traders to focus on the strongest crypto assets by market value, which have been traded for a long time and have a comparatively large market capitalisation.

The alternatives to Bitcoin and Ethereum

In addition to Bitcoin and Ethereum, the Binance Coin, Solana, Cardano and Ripple should be mentioned here. Cardano and Solana in particular can be classified as more modern and future-oriented than Bitcoin and Ethereum.

While the former are criticised for their energy-intensive “proof of work” mechanism, the latter rely on the less energy-intensive “proof of stake” mechanism. In addition, the blockchain-based projects Cardano and Solana enable the use of so-called smart contracts.

In addition, other projects are emerging in the respective ecosystems, such as Solanart, a marketplace for so-called “non-fungible tokens”, or NFT for short. These can be used in decentralised finance (“DeFi”), for example.

There, they help to implement security mechanisms that ensure the authenticity of transactions and the correctness of each submitted order.

Ultimately, investors have an extremely wide choice of cryptocurrencies in which to invest. However, crypto trading is mainly recommended for investors who are particularly risk-averse.

On top of that, the following also applies to the topic of crypto trading: be vigilant when choosing a provider. Unfortunately, there are numerous documented cases of fraud and cybercrime in which crypto exchanges have played an inglorious role.

Risks in online trading

Where there is light, there is also shadow, this statement also applies to online trading. Accordingly, in addition to the advantages, a number of disadvantages are also apparent, which inclined investors should include in their considerations:

  • Compared to traditional trading, it is rather hectic.
  • The emergence of fraudulent trading providers has led to great risks of loss.
  • Investors should keep a constant eye on price trends.
  • Investors should already be experienced in trading and build on resilient strategies.
  • If wrong decisions are made, enormous losses can be expected.

Above all, risky day trading is not expedient for investors who are dealing with the subject area of trading for the first time. This is because the danger of misjudging the development of prices is considerable, and because of the time pressure, adjustments are not easy.

Consequently, this form of trading is rather recommended for particularly experienced or very risk-affine investors. If you belong to this group, day trading is an option for achieving results quickly. In addition, one benefits, for example, from the elimination of fees for overnight positions.

Finally, these costs must also be included in the overall consideration of a financial investment. Likewise, one is literally spared the rude awakening in the morning should there be rapid and drastic price changes. Such “gaps” develop quickly due to adverse reports about a company.

On the other hand, one quickly sees the success if one can report a profit at the end of a trading day. Furthermore, it is relevant for day traders to compare the trading fees of the individual online brokers. At this point, it may be advisable to opt for a lump sum in the form of a fixed rate.

This pays off especially if you trade at a high frequency and individually charged order fees would significantly reduce your earnings.

Identify potential dangers – lawyers advise weighing up risks

In order not to unnecessarily increase the risks and dangers of online trading, one should check with which service provider one wants to be active on the markets. From the experience of our law firm, a number of questions have emerged which can be used to identify potential risks.

Applied to the example of Tandem Markets, these would look like this:

  • Are there any official warnings regarding Tandem Markets?
  • Is there an imprint on the online presence of Tandem Markets and can credible information on the company’s registered office be found?
  • Does Tandem Markets guarantee exceptionally high profits and hide or downplay the dangers?
  • Has contact with Tandem Markets been established on the basis of an unsolicited telephone call?
  • Is Tandem Markets regulated by a European financial supervisory authority and is the company subject to official supervision?
  • Are there any warnings from lawyers or law firms who advise clients who have suffered losses in connection with Tandem Markets?
  • Are there any testimonials from other investors, what views are expressed in forums?

What can be done in the event of losses?

If you suspect that you have been defrauded in trading, it is advisable to stop further payments immediately. This is especially true if the provider demands additional payments to compensate for losses.

In addition, one should try to recover the lost capital. In this regard, aggrieved parties can seek investor protection and turn to the lawyers of our law firm.

Our law firm examines both civil and criminal law options and possible claims for damages against the service provider and against involved payment service providers such as financial institutions. It is no longer an exceptional case when a private investor loses money in online trading.

Many investors are misled by the professional behaviour of the service providers and only realise too late that they are not responsible for their losses. Our recommendation is therefore not to resign, but to act quickly and with commitment.

Because the prospect of recovering the lost money is often greater than the aggrieved investors realise. Would you like to talk to one of our lawyers about Tandem Markets? Then you can go straight to our contact area here.